What is the Return Policy for QDC?
What is the Return Policy for QDC? Qatar Distribution Company (QDC) has a clear policy regarding refunds for orders that are not collected. If a BUYER fails to collect an order, QDC will process a refund against that uncollected order. However, instead of returning the funds directly to the BUYER, the refund will be credited to the BUYER’s QDC customer account in the form of “Store Credit.”
Accessing Store Credit
Once the refund has been converted into store credit, the BUYER can use this credit for future purchases. The store credit is available for use at any time and can be redeemed when the BUYER makes a walk-in purchase at any QDC outlet. This ensures that the BUYER retains the value of the uncollected order for future transactions.
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- QDC Application Form PDF
Conclusion
QDC’s refund policy is designed to provide flexibility and convenience to the BUYER. By issuing store credit, the BUYER can use the funds from uncollected orders toward future purchases at their convenience, making the process simple and customer-friendly.